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Sentiment Analysis of Customer Reviews

Project Overview

This project focuses on natural language processing to gauge customer opinions from Amazon reviews, enabling better product insights.

Key Insights

• Positive reviews dominated, with key themes around quality and delivery.
• Model accuracy reached 85% using logistic regression.
• Word clouds highlighted frequent terms like “great” and “fast”.

Code and Data

• View Full Notebook on GitHub
• Download Dataset

Visualizations

Technologies Used

• Python (Pandas, Scikit-learn, NLTK, WordCloud)
• Jupyter Notebook
• Matplotlib